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Terms of general warranty
Most of the products sold on BartzMall carry a warranty form their respective manufacturers. You are free to contact the customer service of the company if there is no warranty clause mentioned in the information about the product. You need to contact the manufacturer of the product to receive the benefits of warranty. It is prudent to know about the terms of warranty of a product on the website of the manufacturer before placing its order.
If there is a product without manufacturer’s warranty, BartzMall can change it if it arrives in a damaged condition to you. Garments can only be exchanged or changed if they have not been worn or used. Altered and washed garments will not be changed under any circumstances. Products without their tags will not be changed. Product needs to be returned in its original packing for exchange or refund.
Damaged or defective products
We express our regrets if you receive a defective or damaged product from us. We will change the product without asking any questions if it is returned with 7 days of receiving the delivery. You can click a picture of the product and send it through mail to our customer care service.
Special 5% discount for PAF
If you are a member of Pakistan Armed Forces,
BartzMall has a special 5% additional discount for you on all products
displayed on our website. You need to submit a document with your name over it
as a proof top receive this discount.